Privacy policy
INTRODUCTION
Your privacy is important to us, so through this document, we explain what data we collect from you, how we use it and what it is used for, among other things.
For your information, we will never ask you for more information than we actually need for the services you request; we will never share it with third parties, except by legal obligation or with your prior permission; and we will never use your data for purposes not previously stated.
As a user, you should carefully read this Privacy Policy on a regular basis and each time you enter your personal data, as this document may be subject to change as the provider may change any type of information that may appear on the web to comply with regulations or update policy, and without there being any obligation to pre-notify or inform users of such obligations, posting on the provider's website is sufficient.
DATA CONTROLLER:
Identity: SANPADROS, S.L. (also the supplier)
Tax code: B16700346
Postal address: Castillejos 289, 08025, Barcelona
E-mail: info@trepidi.com
SANPADROS, S.L., as the person in charge of the website, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (RGPD) on the protection of individuals with regard to the processing of personal data and the free movement of such data and other regulations in force regarding the protection of personal data, and by Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, of a technical and organisational nature, to guarantee and protect the confidentiality, integrity and availability of the data entered.
METHODS OF OBTAINING DATA AND THE DATA WE COLLECT: The data we collect and how we obtain them are as follows
through the contact form: name, email, telephone,
through the registration form: name, email
through the newsletter subscription form: name, email
through the e-commerce data collection form: name, address, email, phone, bank details or credit/debit card information
through Chat: first name, last name, email.
No specially protected categories of data are processed.
PURPOSE OF PROCESSING:
Your personal data will only be used for the following purposes, by giving your consent for each of the purposes in the corresponding section of the website:
contact form: to respond to requests and/or provide information requested by the User;
registration form: to create a user account and access web features
newsletter subscription form: to send commercial advertising communications by e-mail, SMS, social community or any other electronic or physical means, in the event that the User has expressly consented to this;
If you purchase product through our website www.trepidi.com we will ask you to provide us with information about yourself, including your name, contact details and credit or debit card information.
Through chat: to answer questions and/or offer information requested by you.
Other purposes:
To carry out commercial, administrative, tax, accounting procedures required under current legislation;
To know your opinion and improve the services provided by the web;
To carry out website usability analysis, through cookies (mentioned in the cookie policy);
Social networks: The use of social networks is specified in the corresponding section.
The photographs published on the website are the property of SANPADROS, S.L.
You may revoke your consent at any time by sending a letter with the subject line "Unsubscribe" in the e-mail examined.
In accordance with the LSSICE, SANPADROS, S.L. does not carry out SPAM practices; therefore, it does not send commercial e-mails that have not been previously requested or authorised by the User. Accordingly, in all communications that you receive from the supplier, you have the option of cancelling your express consent to receive our communications.
We will not process your personal data for purposes other than those described herein except as required by law or court order.
You will not be subject to decisions based on automated processing that affect your data.
LEGITIMATION OF PROCESSING
The legal basis for the processing of data is your consent given when you provide your data in the corresponding form to fulfil the purposes, when you tick the check box.
Failure to provide the requested personal data or the non-acceptance of this privacy policy will make it impossible to achieve the purposes described above.
In cases where a previous contractual relationship exists between the parties, the legitimacy for the development of the administrative, tax, accounting and labour obligations that are required under current legislation will be the prior existence of the business relationship established between the parties.
The prospective or commercial offer of products and services shall be based on the consent requested, without in any case the withdrawal of such consent conditioning the execution of the subscription contract.
DATA RETENTION PERIOD:
Your data will be retained for the duration of your business relationship with us or you exercise your right to erasure or opposition, or restriction of processing. However, we will retain your data within the periods legally provided for by the applicable provisions.
RECIPIENTS OF ASSIGNMENTS OR TRANSFERS:
SANPADROS, S.L. does not carry out any transfer or communication of data either within or outside the EU. The provider will only provide information to security forces and bodies in accordance with a court order or as required by a legal regulation, without prejudice to the fact that it may block or delete your account if there may be indications of the commission of any crime by you. The information you provide will only be that which is available from the provider at that time.
The information you provide through this website will be hosted on the servers of SANPADROS, S.L. , contracted with the company Shopify International Ltd domiciled in Ireland, which provides the web hosting service. The entity's data processing is governed by a data processing contract between the supplier and this company.
Likewise, the supplier uses certain tools to provide the services necessary for the development of the business, being able to store your data. These tools are as follows:
Google Analytics: to perform an analysis and metrics of the users' use of the web through cookies. The information generated and collected by these cookies about your use (including your IP address) will be transmitted to and stored directly by Google Inc., based in Delaware, 1600 Amphitheatre Parkway, montaré View (California), CA 94043 of the United States ("Google"), on its servers in the United States.
Email Marketing: used for the email marketing service: Klaviyo, Inc. with an address at 225 Franklin St. Boston 02110 Massachusetts USA
RIGHTS OF DATA SUBJECTS:
As a data subject, you may request the exercise of the following rights before SANPADROS, S.L. by sending a letter to the postal address in the header or by sending an email to info@trepidi.com, indicating as the Subject: "DATA PROTECTION: RIGHTS OF DATA SUBJECT" and enclosing a photocopy of your ID or any similar means in the law, as indicated by law.
Rights:
Right of access: allows the data subject to know and obtain information about their personal data being processed.
Right of rectification or erasure: allows you to correct errors and amend data that is inaccurate or incomplete
Right of erasure: allows for the deletion of inappropriate or excessive data
Right of objection: the right of the data subject not to process his/her personal data or to stop processing it
Limitation of processing: involves the marking of stored personal data in order to limit its future processing for the exercise or defence of claims.
Data portability: the transfer of processed data to the data subject, so that it can be passed on to another processor, without hindrance.
Right not to be subject to automated individual decision-making (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects you
As a user, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of the processing carried out prior to the withdrawal of consent.
You also have the right to lodge a complaint with the supervisory authority if you believe that your rights in relation to the protection of your data (aepd.es) may have been violated.
ADDITIONAL INFORMATION
SECURITY MEASURES:
The data you provide will be treated confidentially. The supplier has taken all technical and organisational measures and all levels of protection necessary to guarantee security in the processing of data and to prevent its alteration, loss, theft, processing or unauthorised access, according to the state of technology and the nature of the data stored. Likewise, it is also ensured that the processing and recording in files, programmes, systems or equipment, premises and centres comply with the requirements and conditions of integrity and security established by the regulations in force.
LANGUAGE
The language applicable to this privacy policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version will prevail.
SOCIAL NETWORKS
We inform you that SANPADROS, S.L. may have a presence in social networks. The processing of the data of people who become followers in social networks (and/or make any connection or action through social networks) of the official pages of SANPADROS, S.L. will be governed by this section, as well as by those terms of use, privacy policy and access regulations that pertain to the social network that proceeds in each case and that are accepted in advance by the user.
SANPADROS, S.L. will process your data for the purpose of properly managing your presence in the social network, informing you of activities, products or services of the provider, as well as for any other purpose permitted by the regulations of the social network.
The publication of content is prohibited:
- That are allegedly unlawful under national, EU or international law, or that engage in activities that are allegedly illegal or violate the principles of good faith.
That violate people's fundamental rights, lack of courtesy on the network, annoy or may generate negative opinions in our users or third parties and in general any content that SANPADROS, S.L. considers inappropriate.
- And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.
Furthermore, SANPADROS, S.L. reserves the right to remove, without prior notice from the website or the company's social network, any content that is considered inappropriate.
In any case, if personal information is sent through the social network, SANPADROS, S.L. will be exempt from liability in relation to the security measures applicable to this platform and the user should consult the corresponding special conditions of the network in question if he or she wishes to know about them.
CHANGES TO THIS PRIVACY POLICY
SANPADROS, S.L. reserves the right to modify this policy to adapt it to new legislation or case law.
REVAILABILITY
Consent given, whether for the processing or transfer of the data of data subjects, may be revoked at any time by notifying SANPADROS, S.L. within the terms established in this Policy for the exercise of rights. Such revocation shall in no case be retroactive.
LEGISLATION
In general, the relationship between SANPADROS, S.L. and the Users of its online services on this Website are subject to Spanish law and jurisdiction to which the parties expressly submit, with the Courts and Tribunals of the domicile of the Provider (if he or she is not considered a consumer for the purposes of the TRLGDCU) or of the User (if he or she is considered a consumer for the purposes of the TRLGDCU) being competent to resolve all conflicts arising from or related to their use.
considered to be a consumer for the purposes of the TRLGDCU).